Can my younger sibling or child play on 4444, or is there a strict age limit?

No, no one under the age of 18 is permitted to become a member at 4444. The age restriction is strictly enforced — minors cannot open an account or play any games, as this is both a legal requirement and our own policy. Date of birth is mandatory during registration, and if there is any doubt, a government-issued ID will be requested for age verification. If it is found that a minor has opened an account using false information, the account will be immediately closed and any deposited funds will be returned as appropriate. If you are concerned that a family member may access your account, strengthen your password after logging in and keep your device locked. If parents or guardians have concerns, Help Center Contact us directly — we will take action.

What happens to my bet if a match is suddenly cancelled or abandoned mid-way?

4444 has clear rules for cancelled or indefinitely suspended matches. If a match is cancelled entirely, all bets are refunded in full — no deductions. If a match is abandoned mid-way, things get a bit more nuanced. The general rule is that if a sufficient portion of the match has been completed — for example, at least one innings in cricket or the first half in football — the result stands and bets are settled accordingly. If the match stops before that threshold, bets are typically refunded. That said, rules can differ for specific markets — for instance, in a "first goal" market, if a goal has already been scored before the match is abandoned, that bet is settled. Cancellation rules are listed on each match's market page. If anything is unclear, Help Center Ask us.

Type of Information	Reason for Collection	Retention Period	Category
Full Name & Date of Birth	Account Registration & Age Verification	5 years after account closure	Identity
Email & Phone Number	Communication, identity verification, and notifications	3 years after account closure	Contact
National ID / Passport	KYC Verification & Legal Obligations	Up to 7 years as required by law	KYC
Payment information (bKash number, etc.)	Deposit & Withdrawal Processing	5 years after the last transaction	Financial
IP Address & Device Information	Security monitoring and fraud prevention	90 days	Technology
Betting History	Dispute Resolution & Responsible Gaming Monitoring	5 Years	Operations
Cookies & Session Data	Improving User Experience	At end of session or 30 days	Technology

4444 Privacy Policy — Our commitment and responsibility toward your personal data

When you create an account or use any of our services at 4444, we receive certain personal information. This Privacy Policy clearly explains what we do with that information, how long we keep it, and who we may share it with.

4444 believes your data belongs to you. We only use it when necessary, never collect it without reason, and do not share it externally without cause. It's worth taking a moment to read this policy — your rights are all laid out here.

Applicability: This Privacy Policy applies to all users of the 4444.cash website and mobile application. Individuals under the age of 18 are not permitted to register with 4444.

01 What Information We Collect

4444 collects information in three main ways — directly from what you provide, automatically from your activity on the site, and from third parties such as payment providers.

What You Provide Directly

At registration: full name, date of birth, email address, and mobile number.
For KYC verification: a copy of your National ID or passport is required.
At the time of payment: your bKash, Nagad, or other payment method number.
When contacting support: chat messages and email correspondence.

Automatically Collected Information

IP address and approximate location (city level).
Browser type, operating system, and device information.
General usage data — such as time spent on the site and pages visited — none of it personally identifiable.
Session cookies and performance tracking data.

Please Note: 4444 will never ask for your bank account password, PIN, or OTP. Any such request is fraudulent — immediately Help Center Let us know.

02 How Your Information Is Used

4444 uses your information primarily to deliver its services, maintain security, and meet legal obligations.

Account Management: Login verification, password reset, and account security.
Payment Processing: Confirming deposits and processing withdrawals.
Fraud Prevention: Detecting unusual activity to keep your account protected.
Legal Compliance: Meeting KYC, anti-money laundering, and licensing requirements.
Customer Support: To respond to your questions and resolve any issues.
Experience Improvement: To understand which parts of the site are used most and make improvements accordingly.
Marketing (Optional): With your consent, we may send relevant offers and updates — you can opt out at any time.

03 Who Your Information May Be Shared With

4444 never sells or rents your data. In certain limited situations, minimal information may be shared with trusted third parties.

Payment Providers

Information necessary to process transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant providers. These organisations operate under their own privacy policies.

Technology Partners

Service providers such as server hosting, data analytics, and security firms process data strictly under 4444's instructions and may not use it for their own purposes.

Legal Authorities

Where required by court order, licensing authority investigation, or legal obligation, necessary information may be disclosed to government agencies.

Never: Your personal information is never shared with advertisers, data brokers, or unrelated third parties.

04 Cookies & Tracking Technologies

The 4444 website uses cookies — as almost every website does. Cookies are small data files stored in your browser that help the site recognise you.

Essential Cookies: Login sessions and security tokens — the site cannot function without these.
Functional Cookies: Remembering your preferences — such as language settings or the last page you visited.
Analytics Cookies: Used to understand which parts of the site are most visited — not personally identifiable.

Cookies can be disabled from your browser settings, though some site features may not function properly as a result.

05 Data Protection Methods

4444 uses multiple layers of security to protect your data. If one layer is compromised, the others remain in place.

Transport Layer Security: All communication between the site and our servers is encrypted via TLS/SSL.
Database Encryption: Sensitive data stored on our systems is kept in encrypted form.
Access Control: Only authorised personnel can access the information they need to perform their duties.
Two-Factor Authentication: Two-factor authentication is mandatory for administrative account access.
Regular Security Audits: External specialists regularly conduct vulnerability assessments on our systems.
Contingency Plan: A rapid response plan is in place to address any data breaches swiftly.

06 Data Retention Period

4444 retains your information only for as long as it is needed to provide services or comply with legal obligations. After an account is closed, the general guidelines are as follows:

General account information: 3 years after closure.
Financial transaction records: up to 7 years as required by law.
KYC Documents: as directed by the licensing authority.
Customer support conversations: 2 years.

Once the retention period ends, data is securely deleted or anonymized.

07 Protection of Minors' Data

4444 strictly enforces an 18+ policy. No information is knowingly collected from minors.

Date of birth is verified at the time of registration. Additional age verification documents may be requested if there is any doubt. If it is later found that a member registered while under 18, their account will be immediately closed and any deposited funds will be returned through the appropriate legal process.

For Parents: If you suspect your child has created an account on 4444, please immediately Help Center Let us know. We'll act promptly.

08 International Data Transfers

4444's servers may be located internationally. Even if your data is processed outside Bangladesh, the same level of protection is guaranteed.

Any country to which data is transferred must have adequate data protection laws in place.
Data protection clauses are included in all third-party agreements.
Our cloud service provider adheres to international security standards.

09 Policy Changes

4444 may update this Privacy Policy from time to time. For any significant changes, members will be notified via email or in-app notification.

The date of the most recent update will always be displayed at the top of the page.
Continued use of the site after changes take effect constitutes acceptance of the updated policy.
For major changes, at least 14 days' advance notice will be provided.

10 Data-Related Enquiries

For any questions about our Privacy Policy, data access requests, or complaints, please get in touch with us.

Email: support@4444.cash
Live Chat: 24/7 Help Center Available
Response Time for Data Requests: Within 30 business days

We take any privacy concerns seriously. When requesting information related to your account, please send your query from your registered email address for identity verification — this is for your own security.

4444 Privacy Policy — Find Out How Safe Your Information Is With Us

Limited Data Collection

Never Sold to Third Parties

Maximum Encryption

Your Control

Clear Language in Bangla

Regular Reviews

International Standards

Minimal Data Collection

Deletion After a Set Period

Ad Tracking Controls

Protecting Your Family's Information

Immediate notification in the event of a breach

Right to Access

Right to Rectification

Right to Erasure

Right to Object to Processing

Right to Access Your Data

Right to Restrict Processing