The most frequently asked questions, all in one place
4444 offers several types of bonuses — each with a slightly different crediting timeline.
- Welcome Bonus: After your first successful deposit, the bonus is usually credited to your account automatically within 5–15 minutes. No further action is required.
- Cashback Bonus: Payments are typically processed by 12:00 PM every Monday, covering the previous week's activity.
- Reload Bonus & Promotional Offers: Credited within 24 hours after the relevant conditions are met.
- Tournament or Event Prizes: Winners receive their prizes within 24–48 hours after the event ends.
If your bonus is delayed or hasn't arrived, Help Centre Reach out via live chat — it's usually resolved right away. Keep in mind that bonus funds require a specific wagering condition to be met before withdrawal — for details Terms & Conditionsis outlined there.
4444's VIP program has five tiers. You're automatically placed at the lowest tier upon registration, and as you keep betting, points accumulate and your level goes up.
- Bronze: All new members start here and will have access to regular promotions.
- Silver: Birthday bonus, higher cashback rates, and faster withdrawal processing.
- Gold: Dedicated account manager, exclusive reload offers, and higher withdrawal limits.
- Platinum: A dedicated personal VIP manager, invitations to premium events, and customised bonuses.
- Diamond: 4444's highest membership tier — featuring exclusive cashback, unlimited withdrawals, and premium benefits.
Your current level and accumulated points can be viewed after logging in to your VIP You can find it in the section.
Getting started with cricket betting on 4444 is simple. Here's how:
With live betting, you can place bets while a match is in progress — odds update in real time. Once the match ends, any winnings are credited to your account based on the result.
Yes, 4444 operates under a license approved by an international gaming licensing authority. Obtaining this license requires meeting strict standards for security, fair gaming, and financial transparency.
- Financial Security: Members' funds are kept separate from the company's operational funds — so your balance remains protected regardless of the platform's circumstances.
- Data Security: 256-bit TLS/SSL encryption is used — all data from login to payment is fully encrypted.
- Fair Play: Game outcomes are regularly audited by a third-party RNG (Random Number Generator) auditor.
- Responsible Gaming: Self-exclusion and limit tools are mandatory in line with international responsible gaming guidelines.
Over 500,000 members actively use 4444 — a trust built through consistent transparency and quality service. To learn more, About Us Read the page.
Forgetting your password isn't a big deal — resetting it on 4444 is straightforward. That said, if you're not receiving an OTP, there can be several reasons, so it's best to go through the steps one by one.
After verifying your identity, the support team typically helps recover your account within 1–2 business days.
For deposits made via bKash, Nagad, or Rocket under normal circumstances Within 5–15 minutes Funds are credited to your 4444 account — and in most cases, it happens even faster.
Common reasons why funds may not arrive:
- An incorrect reference number or account number was entered during the transfer.
- There may be a temporary issue with the bKash/Nagad server — please wait 30 minutes and try again.
- The deposit amount was below the minimum required limit (৳100).
- The transaction was cancelled midway.
Contact support with the following information:
- The transaction ID or bKash/Nagad reference number.
- The date and time of the transfer.
- The amount sent and the number you sent it from.
Help Centre Providing this information in live chat typically resolves the issue within 2–4 hours. If the funds haven't reached your 4444 account, a refund through bKash can also be arranged.
Yes, 4444 has a dedicated mobile app available for both Android and iOS. It offers all the same features as the website — and live betting and live casino actually run even more smoothly on the app.
How to download the Android app:
For the iOS (iPhone) app: Search for "4444 betting" on the App Store, or use the iOS link on the 4444.cash website.
No app? No problem. Just open 4444.cash in any smartphone browser to get the fully mobile-optimized experience — no installation needed. If you're having trouble with the download, Help Centre let us know.
FAQ List
Still need help?
Can't find what you're looking for? Our Bangla support team is available 24/7.
Ask in Live Chat